Privacy Policy

Privacy Policy

Homefacts, LLC ("Homefacts," "we," "us," or "our" as appropriate) respects the privacy of our users ("you," "your," or "yours" as appropriate) and understands the importance of maintaining your privacy. This Privacy Policy describes what information we collect, why we collect it and to whom it may be disclosed.

Entering the Site constitutes your acceptance and agreement to all of the terms contained in this Privacy Policy. This Privacy Policy is governed by and subject to the Terms of Use. Please do not enter the Site if you are unwilling or unable to abide by the terms of this Privacy Policy.

The term "personally identifiable information" means information that you provide to us which personally identifies you, such as your name, phone number, email address, and any other data that would allow someone to contact you. The term "non-personally identifiable information" means electronically collected information about your preferences and use of http://www.homefacts.com/ (the "Site"), but which does not specifically identify you. You should take care when posting or publishing any of your personally identifiable information on the Site.

1. Collection

a. Account Information. If you create an account to take advantage of the full range of services, we require you to disclose personally identifiable information such as your name and email address.

b. Submissions. We store submissions you make through the Site. When we display your submissions, we do so together with your account name.The term "submissions" refers to the information that you submit or post to the Site for public display, such as the information that you display as part of your account profile.

c. Feedback. If you contact us to provide feedback, give us a compliment, register a complaint, or ask a question, we will record any personally identifiable information and other content that you provide in your communication.

d. Activity. We collect information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, clickthroughs, navigational information, clickstream data, timestamp information and other information ("Web Data").

e. Cookies and Beacons. We incorporate cookies and web beacons in the Site in order to uniquely indentify your browser. The term "cookies" and "beacons" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of the Site may not work properly or at all.

f. Correspondence. If you contact us by email, standard mail or telephone, we will store your personally identifiable information, including the correspondence. If you contact us, a merchant or service provider featured through the Site by telephone, your conversation will be recorded by us or a third party at our request. You agree and consent that any telephone conversation between you and us, a merchant or service provider may be recorded by us or a third party at our request.

2. Purpose

a. Personally Identifiable Information. We collect personally identifiable information so that we or third parties may respond, correspond and provide you with the products and services you request through the Site. We may send you updates such as website news, specials offers from us, messages from other users and special offers from merchants and service providers. We may use the information we collect in connection with your use of the Site in order to investigate, enforce, and apply our Terms of Use and Privacy Policy. With respect to correspondence via telephone between you and any merchant or service provider, such information is collected as a record for the merchant or service provider and for quality assurance purposes.

b. Non-Personally Identifiable Information. We collect non- personally identifiable information to operate, develop, and improve the Site, its functionality, and our products and services. Non-personally identifiable information is collected in aggregate form to, among other things, determine the total number of users of the Site, prepare utilization reports, diagnose and correct compatibility problems or other problems with the Site, and perform statistical analyses to enable us to build higher quality, more useful online services. We also use this non-personally identifiable information to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site. By supplementing our records, this information helps us learn things like user preferences, popular search categories, click-through rates, what kinds of offers users like to see and in general how to improve the functionality and relevancy of the Site. We may share Web Data with third parties who may serve relevant or specialized advertising and/or recommendations to you while browsing the Site or while browsing third party websites. You cannot be specifically identified by non-personally identifiable information.

3. Disclosure

a. Personally Identifiable Information. We may disclose personally identifiable information to third parties in order to facilitate the provision of products and/or services you request through the Site, conduct quality assurance testing, facilitate creation of accounts and provide technical and customer support, all in accordance with your instructions. We do not permit third parties to use personally identifiable information other than to provide the products or services requested by you. We may disclose personally identifiable information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Use and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that we receive.

b. Non-Personally Identifiable Information. We may disclose non-personally identifiable information in aggregate form to third parties. You cannot be specifically identified by non-personally identifiable information.

4. How We Protect Personally Identifiable Information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard personally identifiable information from unauthorized access and disclosure. Only authorized employees are permitted to access personally identifiable information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to personally identifiable information.

Your account is password protected. We use industry standard measures to protect personally identifiable information that is stored in our database. We limit the access to personally identifiable information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about our security measures, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information will never be disclosed.

You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

We want you to feel comfortable and secure while using our Site. However, no system can be completely secure. Therefore, although we take steps to secure personally identifiable information, we do not promise, and you should not expect, that personally identifiable information will always remain secure. Users should also take care with how they handle and disclose personally identifiable information and should avoid sending personally identifiable information through insecure email.

5. Controlling Personally Identifiable Information

We may provide areas on our Site where you can post information about yourself and others and communicate with others.Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Whenever you voluntarily disclose personally identifiable information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to personally identifiable information. Please do not include information in your submissions that you expect to keep private.

You may send inquiries to other users, merchants and service providers, via clickable links and submission forms on our Site listings. If you choose to send an inquiry through these links, any personally identifiable information you disclose, including your e-mail address and any other information you supply, will be visible to the user in question so that they might reply directly to you. If you call the user, you may be asked to leave a return telephone number, which telephone conversation may be recorded and disclosed as described herein. Do not share personally identifiable information in any e-mail, post, inquiry or phone call if you do not want the user, merchant or service provider to subsequently contact you. These inquiries are sent to the user you select and will be retained by us. The resulting inquiry is available for review only by the user to it was initially addressed and to our customer service employees, who may be asked by users for their past inquiry information. While the content of these inquiries is not shared with any other party, the Site may, from time to time, use third party e-mail servers to send and track receipt of the inquiry e-mails, and analyze the pattern of inquiry usage reported by these third party tracking systems.

6. Links to Third Party Websites

The Site may contain links to third party websites with which we have no affiliation. Except as set forth herein, we do not share your personally identifiable information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policy and practices of third party websites you visit.

7. Information of Others

You may choose to provide us with another person's e-mail address for the purpose of inviting such other person to create an account on the Site. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person's e-mail address, you represent to us that you have obtained the consent of the person. All invitees are provided with the option not to receive further invitations.

8. E-mails and Opt-out

Users who receive e-mails from us may opt-out of receiving further e-mails by following the instructions contained in our e-mails. Notwithstanding your indicated e-mail preferences, we may send you notice of any updates to our Terms of Use or Privacy Policy.

9. Children's Privacy

All users of the Site must be at least 18 years of age. We never collect or maintain information at our Site from those we actually know are under 13, and no part of our Site is structured to attract anyone under 13.

10. Visiting the Site from Outside the United States

This Privacy Policy is intended to cover collection of information on our Site from residents of the United States. If you are visiting the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. You understand and acknowledge that our data protection measures might not be as comprehensive or protective as those in required by the laws of your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

11. No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personally identifiable information relating to users of the Site.

12. Changes and Modifications to this Privacy Policy

This Privacy Policy may be modified by us at any time. When changes are made, we will notify you by making the revised version available on this webpage and will indicate at the top of this page the date that revisions were last made. We may also notify you by email. You should revisit this Privacy Policy on a regular basis as revised versions will be binding on you. Any such modification will be effective immediately upon posting the new Privacy Policy. Your continued use of the Site after any posted modification to the Privacy Policy indicates your acceptance of the revised Privacy Policy.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please see: http://www.networkadvertising.org/managing/opt_out.asp

13. How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, please contact us by email at privacy@homefacts.com

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