The term "personally identifiable information" means information that you provide to us which personally identifies you, such as your name, phone number, email address, and any other data that would allow someone to contact you. The term "non-personally identifiable information" means electronically collected information about your preferences and use of http://www.homefacts.com/ (the "Site"), but which does not specifically identify you. You should take care when posting or publishing any of your personally identifiable information on the Site.
a. Account Information. If you create an account to take advantage of the full range of services, we require you to disclose personally identifiable information such as your name and email address.
b. Submissions. We store submissions you make through the Site. When we display your submissions, we do so together with your account name.The term "submissions" refers to the information that you submit or post to the Site for public display, such as the information that you display as part of your account profile.
c. Feedback. If you contact us to provide feedback, give us a compliment, register a complaint, or ask a question, we will record any personally identifiable information and other content that you provide in your communication.
d. Activity. We collect information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, clickthroughs, navigational information, clickstream data, timestamp information and other information ("Web Data").
e. Cookies and Beacons. We incorporate cookies and web beacons in the Site in order to uniquely indentify your browser. The term "cookies" and "beacons" refers to small pieces of information that a website sends to your computer's hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions. If you choose to disable cookies, some areas of the Site may not work properly or at all.
f. Correspondence. If you contact us by email, standard mail or telephone, we will store your personally identifiable information, including the correspondence. If you contact us, a merchant or service provider featured through the Site by telephone, your conversation will be recorded by us or a third party at our request. You agree and consent that any telephone conversation between you and us, a merchant or service provider may be recorded by us or a third party at our request.
b. Non-Personally Identifiable Information. We collect non- personally identifiable information to operate, develop, and improve the Site, its functionality, and our products and services. Non-personally identifiable information is collected in aggregate form to, among other things, determine the total number of users of the Site, prepare utilization reports, diagnose and correct compatibility problems or other problems with the Site, and perform statistical analyses to enable us to build higher quality, more useful online services. We also use this non-personally identifiable information to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site. By supplementing our records, this information helps us learn things like user preferences, popular search categories, click-through rates, what kinds of offers users like to see and in general how to improve the functionality and relevancy of the Site. We may share Web Data with third parties who may serve relevant or specialized advertising and/or recommendations to you while browsing the Site or while browsing third party websites. You cannot be specifically identified by non-personally identifiable information.
b. Non-Personally Identifiable Information. We may disclose non-personally identifiable information in aggregate form to third parties. You cannot be specifically identified by non-personally identifiable information.
4. How We Protect Personally Identifiable Information
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard personally identifiable information from unauthorized access and disclosure. Only authorized employees are permitted to access personally identifiable information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to personally identifiable information.
Your account is password protected. We use industry standard measures to protect personally identifiable information that is stored in our database. We limit the access to personally identifiable information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about our security measures, please contact us. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information will never be disclosed.
You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
We want you to feel comfortable and secure while using our Site. However, no system can be completely secure. Therefore, although we take steps to secure personally identifiable information, we do not promise, and you should not expect, that personally identifiable information will always remain secure. Users should also take care with how they handle and disclose personally identifiable information and should avoid sending personally identifiable information through insecure email.
5. Controlling Personally Identifiable Information
You may send inquiries to other users, merchants and service providers, via clickable links and submission forms on our Site listings. If you choose to send an inquiry through these links, any personally identifiable information you disclose, including your e-mail address and any other information you supply, will be visible to the user in question so that they might reply directly to you. If you call the user, you may be asked to leave a return telephone number, which telephone conversation may be recorded and disclosed as described herein. Do not share personally identifiable information in any e-mail, post, inquiry or phone call if you do not want the user, merchant or service provider to subsequently contact you. These inquiries are sent to the user you select and will be retained by us. The resulting inquiry is available for review only by the user to it was initially addressed and to our customer service employees, who may be asked by users for their past inquiry information. While the content of these inquiries is not shared with any other party, the Site may, from time to time, use third party e-mail servers to send and track receipt of the inquiry e-mails, and analyze the pattern of inquiry usage reported by these third party tracking systems.
6. Links to Third Party Websites
7. Information of Others
You may choose to provide us with another person's e-mail address for the purpose of inviting such other person to create an account on the Site. We use this information to contact and, if necessary, remind that person about the invitation. By providing us with another person's e-mail address, you represent to us that you have obtained the consent of the person. All invitees are provided with the option not to receive further invitations.
8. E-mails and Opt-out
9. Children's Privacy
All users of the Site must be at least 18 years of age. We never collect or maintain information at our Site from those we actually know are under 13, and no part of our Site is structured to attract anyone under 13.
10. Visiting the Site from Outside the United States
11. No Rights of Third Parties
We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please see: http://www.networkadvertising.org/managing/opt_out.asp
13. How to Contact Us