University Health System

University Health System Information

Address: 
4502 Medical Dr , San Antonio , TX 78229
Phone Number: 

(210) 358-4000

 
 
Overall Hospital Rating: 
77
Type: 
Acute Care Hospitals
Owner: 
Government - Hospital District or Authority
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
6%
17%
77%
777 / 15

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
4%
19%
77%
777 / 15

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
11%
19%
70%
777 / 15
How often did nurses communicate well with patients?
5%
20%
75%
777 / 15
How often did doctors communicate well with patients?
5%
15%
80%
777 / 15
How often did patients receive help as soon as they wanted?
12%
30%
58%
777 / 15
How often was patient's pain well controlled?
8%
25%
67%
777 / 15
How often did staff explain about medicines before giving them to patients?
19%
20%
61%
777 / 15
How often was the area around the patient's room kept quiet at night?
7%
26%
67%
777 / 15

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
15%
85%
777 / 15

Map of Hospital