North Shore Medical Center

North Shore Medical Center Information

Address: 
81 Highland Ave , Salem , MA 01970
Phone Number: 

(978) 741-1215

 
 
Overall Hospital Rating: 
68
Type: 
Acute Care Hospitals
Owner: 
Voluntary non-profit - Private
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
8%
24%
68%
2211 / 25

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
6%
20%
74%
2211 / 25

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
8%
22%
70%
2211 / 25
How often did nurses communicate well with patients?
5%
16%
79%
2211 / 25
How often did doctors communicate well with patients?
6%
15%
79%
2211 / 25
How often did patients receive help as soon as they wanted?
9%
24%
67%
2211 / 25
How often was patient's pain well controlled?
8%
21%
71%
2211 / 25
How often did staff explain about medicines before giving them to patients?
21%
18%
61%
2211 / 25
How often was the area around the patient's room kept quiet at night?
19%
30%
51%
2211 / 25

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
13%
87%
2211 / 25

Map of Hospital