Presence Mercy Medical Center

Presence Mercy Medical Center Information

Address: 
1325 N Highland Ave , Aurora , IL 60506
Phone Number: 

(630) 859-2222

 
 
Overall Hospital Rating: 
67
Type: 
Acute Care Hospitals
Owner: 
Voluntary non-profit - Church
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
11%
22%
67%
325 / 28

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
9%
24%
67%
325 / 28

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
9%
20%
71%
325 / 28
How often did nurses communicate well with patients?
7%
18%
75%
325 / 28
How often did doctors communicate well with patients?
4%
19%
77%
325 / 28
How often did patients receive help as soon as they wanted?
13%
28%
59%
325 / 28
How often was patient's pain well controlled?
9%
24%
67%
325 / 28
How often did staff explain about medicines before giving them to patients?
18%
20%
62%
325 / 28
How often was the area around the patient's room kept quiet at night?
8%
35%
57%
325 / 28

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
13%
87%
325 / 28

Map of Hospital