Banner Lassen Medical Center

Banner Lassen Medical Center Information

Address: 
1800 Spring Ridge Dr , Susanville , CA 96130
Phone Number: 

(530) 252-2000

 
 
Overall Hospital Rating: 
80
Type: 
Critical Access Hospitals
Owner: 
Voluntary non-profit - Private
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
4%
16%
80%
238 / 32

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
4%
29%
67%
238 / 32

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
7%
16%
77%
238 / 32
How often did nurses communicate well with patients?
2%
14%
84%
238 / 32
How often did doctors communicate well with patients?
3%
14%
83%
238 / 32
How often did patients receive help as soon as they wanted?
5%
21%
74%
238 / 32
How often was patient's pain well controlled?
3%
27%
70%
238 / 32
How often did staff explain about medicines before giving them to patients?
13%
15%
72%
238 / 32
How often was the area around the patient's room kept quiet at night?
8%
32%
60%
238 / 32

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
10%
90%
238 / 32

Map of Hospital