Alta Bates Summit Medical Center

Alta Bates Summit Medical Center Information

Address: 
350 Hawthorne Ave , Oakland , CA 94609
Phone Number: 

(510) 655-4000

 
 
Overall Hospital Rating: 
71
Type: 
Acute Care Hospitals
Owner: 
Voluntary non-profit - Private
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
8%
21%
71%
801 / 25

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
4%
23%
73%
801 / 25

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
10%
17%
73%
801 / 25
How often did nurses communicate well with patients?
8%
22%
70%
801 / 25
How often did doctors communicate well with patients?
6%
16%
78%
801 / 25
How often did patients receive help as soon as they wanted?
18%
28%
54%
801 / 25
How often was patient's pain well controlled?
8%
24%
68%
801 / 25
How often did staff explain about medicines before giving them to patients?
27%
15%
58%
801 / 25
How often was the area around the patient's room kept quiet at night?
12%
30%
58%
801 / 25

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
19%
81%
801 / 25

Map of Hospital