St James Mercy Hospital

St James Mercy Hospital Information

Address: 
411 Canisteo St , Hornell , NY 14843
Phone Number: 

(607) 324-8000

 
 
Overall Hospital Rating: 
66
Type: 
Acute Care Hospitals
Owner: 
Voluntary non-profit - Church
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
7%
27%
66%
161 / 30

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
4%
33%
63%
161 / 30

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
4%
22%
74%
161 / 30
How often did nurses communicate well with patients?
2%
18%
80%
161 / 30
How often did doctors communicate well with patients?
3%
14%
83%
161 / 30
How often did patients receive help as soon as they wanted?
3%
16%
81%
161 / 30
How often was patient's pain well controlled?
1%
20%
79%
161 / 30
How often did staff explain about medicines before giving them to patients?
15%
17%
68%
161 / 30
How often was the area around the patient's room kept quiet at night?
3%
25%
72%
161 / 30

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
12%
88%
161 / 30

Map of Hospital