Umass Memorial Medical Center Inc

Umass Memorial Medical Center Inc Information

Address: 
55 Lake Ave N , Worcester , MA 01655
Phone Number: 

(508) 334-1000

 
 
Overall Hospital Rating: 
62
Type: 
Acute Care Hospitals
Owner: 
Voluntary non-profit - Private
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
11%
27%
62%
1040 / 26

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
6%
27%
67%
1040 / 26

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
9%
23%
68%
1040 / 26
How often did nurses communicate well with patients?
6%
20%
74%
1040 / 26
How often did doctors communicate well with patients?
6%
18%
76%
1040 / 26
How often did patients receive help as soon as they wanted?
15%
29%
56%
1040 / 26
How often was patient's pain well controlled?
10%
26%
64%
1040 / 26
How often did staff explain about medicines before giving them to patients?
23%
19%
58%
1040 / 26
How often was the area around the patient's room kept quiet at night?
20%
36%
44%
1040 / 26

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
15%
85%
1040 / 26

Map of Hospital