Baystate Franklin Medical Center
Baystate Franklin Medical Center Information
- Address:
- 164 High St , Greenfield , MA 01301
- Phone Number:
-
(413) 773-0211
- Overall Hospital Rating:
- 62
- Type:
- Acute Care Hospitals
- Owner:
- Voluntary non-profit - Private
- Emergency Service:
- Yes
- Patient Survey
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
8%
30%
62%
424 / 27
No
Yes,
Probably
Probably
Yes,
Definitely
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
4%
29%
67%
424 / 27
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
7%
20%
73%
424 / 27
How often did nurses communicate well with patients?
4%
21%
75%
424 / 27
How often did doctors communicate well with patients?
4%
19%
77%
424 / 27
How often did patients receive help as soon as they wanted?
6%
31%
63%
424 / 27
How often was patient's pain well controlled?
7%
26%
67%
424 / 27
How often did staff explain about medicines before giving them to patients?
22%
16%
62%
424 / 27
How often was the area around the patient's room kept quiet at night?
10%
40%
50%
424 / 27
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
12%
88%
424 / 27
