READING HOSPITAL MEDICAL CENTER
IF THIS IS AN EMERGENCY CALL 911
Sixth Avenue And Spruce St, READING, PA 19603
(610) 988-8000
Type:
Acute Care Hospitals
Owner:
Voluntary non-profit - Other
Emergency Service:
Yes
Low Rating
Medium Rating
High Rating
# of Completed Surveys / Response Rate
How do patients rate the hospital overall?
7%
26%
67%
300 or more / 45%
Sometimes or Never Well
Usually Well
Always Well
# of Completed Surveys / Response Rate
How often did doctors communicate well with patients?
4%
20%
76%
300 or more / 45%
Sometimes or Never Well
Usually Well
Always Well
# of Completed Surveys / Response Rate
How often did nurses communicate well with patients?
3%
21%
76%
300 or more / 45%
Sometimes or Never
Usually
Always
# of Completed Surveys / Response Rate
How often did patients receive help quickly from hospital staff?
12%
29%
59%
300 or more / 45%
Sometimes or Never Explained
Usually Explained
Always Explained
# of Completed Surveys / Response Rate
How often did staff explain about medicines before giving them to patients?
20%
21%
59%
300 or more / 45%
Sometimes or Never Well Controlled
Usually Well Controlled
Always Well Controlled
# of Completed Surveys / Response Rate
How often was patients pain well controlled?
4%
27%
69%
300 or more / 45%
Sometimes or Never Quiet
Usually Quiet
Always Quiet
# of Completed Surveys / Response Rate
How often was the area around patients rooms kept quiet at night?
13 %
38 %
49 %
300 or more / 45 %
Sometimes or Never Clean
Usually Clean
Always Clean
# of Completed Surveys / Response Rate
How often were the patients rooms and bathrooms kept clean?
10 %
26 %
64 %
300 or more / 45 %
No, Staff Didn't Give Patients this Inforamtion
Yes, Staff Did Give Patients this Information
# of Completed Surveys / Response Rate
Were patients given information about what to do during their recovery at home?
13 %
87 %
300 or more / 45 %
No, Probably Not / Definitely Not
Yes, Probably Would
Yes, Definitely Would
# of Completed Surveys / Response Rate
Would patients recommend the hospital to friends and family?
3 %
27 %
70 %
300 or more / 45 %