William W Backus Hospital

William W Backus Hospital Information

Address: 
326 Washington St , Norwich , CT 06360
Phone Number: 

(860) 889-8331

 
 
Overall Hospital Rating: 
67
Type: 
Acute Care Hospitals
Owner: 
Voluntary non-profit - Other
Emergency Service: 
Yes
  • Patient Survey
 
Low
Medium
High
# of Surverys / Response Rate
How do patients rate the hospital overall?
7%
26%
67%
1035 / 29

 
No
Yes,
Probably
Yes,
Definitely
# of Surverys / Response Rate
Would patients recommend the hospital to friends and family?
4%
24%
72%
1035 / 29

 
Sometimes
Usually
Always
# of Surverys / Response Rate
How often were patient's rooms and bathrooms kept clean?
11%
21%
68%
1035 / 29
How often did nurses communicate well with patients?
4%
15%
81%
1035 / 29
How often did doctors communicate well with patients?
4%
16%
80%
1035 / 29
How often did patients receive help as soon as they wanted?
8%
24%
68%
1035 / 29
How often was patient's pain well controlled?
6%
23%
71%
1035 / 29
How often did staff explain about medicines before giving them to patients?
17%
20%
63%
1035 / 29
How often was the area around the patient's room kept quiet at night?
15%
36%
49%
1035 / 29

 
No
Yes
# of Surverys / Response Rate
Were patients given information about what to do during their recovery at home?
11%
89%
1035 / 29

Map of Hospital