SCOTTSDALE HEALTHCARE SHEA MEDICAL CENTER
IF THIS IS AN EMERGENCY CALL 911
9003 East Shea Boulevard, SCOTTSDALE, AZ 85260
(480) 323-3000
Type:
Acute Care Hospitals
Owner:
Proprietary
Emergency Service:
Yes
Low Rating
Medium Rating
High Rating
# of Completed Surveys / Response Rate
How do patients rate the hospital overall?
7%
21%
72%
300 or more / 42%
Sometimes or Never Well
Usually Well
Always Well
# of Completed Surveys / Response Rate
How often did doctors communicate well with patients?
5%
18%
77%
300 or more / 42%
Sometimes or Never Well
Usually Well
Always Well
# of Completed Surveys / Response Rate
How often did nurses communicate well with patients?
5%
20%
75%
300 or more / 42%
Sometimes or Never
Usually
Always
# of Completed Surveys / Response Rate
How often did patients receive help quickly from hospital staff?
9%
26%
65%
300 or more / 42%
Sometimes or Never Explained
Usually Explained
Always Explained
# of Completed Surveys / Response Rate
How often did staff explain about medicines before giving them to patients?
22%
17%
61%
300 or more / 42%
Sometimes or Never Well Controlled
Usually Well Controlled
Always Well Controlled
# of Completed Surveys / Response Rate
How often was patients pain well controlled?
7%
21%
72%
300 or more / 42%
Sometimes or Never Quiet
Usually Quiet
Always Quiet
# of Completed Surveys / Response Rate
How often was the area around patients rooms kept quiet at night?
14 %
38 %
48 %
300 or more / 42 %
Sometimes or Never Clean
Usually Clean
Always Clean
# of Completed Surveys / Response Rate
How often were the patients rooms and bathrooms kept clean?
9 %
23 %
68 %
300 or more / 42 %
No, Staff Didn't Give Patients this Inforamtion
Yes, Staff Did Give Patients this Information
# of Completed Surveys / Response Rate
Were patients given information about what to do during their recovery at home?
21 %
79 %
300 or more / 42 %
No, Probably Not / Definitely Not
Yes, Probably Would
Yes, Definitely Would
# of Completed Surveys / Response Rate
Would patients recommend the hospital to friends and family?
4 %
15 %
81 %
300 or more / 42 %